Patient growth for UK aesthetic clinics

Turn patient interest into lasting relationships.

Pynaura brings the patient-growth journey into one calm, connected view—from the first enquiry to the moment they are ready to return.

Built for aesthetic clinics and medical spasHuman review stays in controlWorks alongside your existing systemsImplemented by INM Digital

A better operating rhythm

Growth should feel personal to the patient and clear to the clinic.

Enquiries often arrive across different channels, at different hours, with different levels of intent. Pynaura helps your team see the whole path, respond with context and understand what happens after a booking is made.

One connected journey

From interest to return.

Not another collection of disconnected tools. A patient-growth layer designed around the moments that move a clinic forward.

  1. 01

    Interest

    Bring new patient demand into one visible starting point.

  2. 02

    Conversation

    Support timely communication with clear human escalation.

  3. 03

    Booking

    Make the next step easy and keep its context connected.

  4. 04

    Attendance

    Understand what happened after the appointment was made.

  5. 05

    Outcome and value

    Connect consultation outcomes and treatment value to demand.

  6. 06

    Return

    Recognise when a patient relationship is ready for its next chapter.

A clear clinic workspace

See what is happening. Know what needs a person.

Pynaura keeps enquiry activity, conversations and bookings visible without turning a human relationship into a dashboard exercise.

Clinic overview

Good morning.

AI responder active
EnquiriesVisible
ResponseCovered
BookingsConnected
AttentionClear
Enquiries and bookingsRecent activity
Needs attention
New enquiryNow
Follow-up dueToday
Upcoming bookingTomorrow
A calm, shared view of enquiry activity, bookings and the moments that need a person.
01

Built around the reality of aesthetic clinics and medical spas.

From owner-led clinics to multi-practitioner teams, the workspace keeps attention on enquiries, consultations and the next meaningful action.

For UK clinicsFor US medical spas
02

Automation with a visible human boundary.

Pynaura supports communication and follow-up while keeping clinical judgement, sensitive conversations and exceptions with your team.

How the platform works

Pynaura Complete

One platform. The complete patient-growth journey.

No artificial feature tiers. We configure Pynaura around the way your clinic handles enquiries, bookings and human follow-up.

£495per month
excluding VAT

One-time implementation £950, excluding VAT

  • Every available Pynaura capability
  • Clinic configuration and onboarding
  • Implementation by the Pynaura team
  • Ongoing support after launch
Request a private walkthroughFixed regional pricing. Multi-location and unusually high-volume requirements are scoped with you.
Neal Mitra, founder of INM Digital

The company behind Pynaura

Technology is only useful when someone remains accountable for it.

INM Digital builds, configures and supports Pynaura with your clinic. You are not handed software and left to work it out alone.

Meet the INM team

Questions, answered plainly

What clinics ask before a walkthrough.

What is Pynaura?

Pynaura is a patient-growth platform for aesthetic clinics and medical spas. It brings enquiries, conversations, bookings and follow-up into one connected view, so your team can see what is happening and know where a person is needed.

Does Pynaura replace my practice-management software?

No. Pynaura works alongside your practice-management software as the layer for acquisition, communication, conversion, follow-up and growth intelligence. Your practice-management system remains responsible for clinical records and practice administration.

Does Pynaura give medical advice?

No. Pynaura does not diagnose, prescribe or replace clinical judgement. Clinical suitability, treatment recommendations, medical risk and anything outside your approved rules stay with your team.

How is Pynaura introduced to a clinic?

INM Digital begins with discovery, configures Pynaura around your approved services, language, availability and escalation boundaries, and lets your team review the experience before patients encounter it. Timing depends on the workflow, content and operational readiness involved.

How is Pynaura priced?

Pynaura is offered as one complete package with no artificial feature tiers: a fixed monthly subscription plus a one-time implementation fee, priced by region. The pricing section on this page shows the price for your location.

Who is behind Pynaura?

Pynaura is created and operated by INM Digital Ltd, a company registered in England and Wales (company number 13294181). INM Digital is responsible for the build, implementation, support and relationship with every clinic.

A private walkthrough

Bring us the way your clinic works today.

We will show you where Pynaura fits, where it does not, and what a considered implementation would involve.

Request a private walkthrough